Terms of Service
Effective Date: August 16, 2025
1. Agreement to Terms
By accessing or using services provided by Second Origin, you agree to these Terms of Service. Services include applied behavior analysis, clinical consultation, and related supports delivered in person, virtually, or in community/school settings.
If you do not agree with these terms, you may not use our services.
2. Eligibility for Services
Services are available to individuals and organizations who complete intake, provide required information, and sign a Service Agreement & Consent Form.
Clients under 18 require a parent/guardian’s consent.
We reserve the right to decline or discontinue services if safety, ethical, or legal concerns arise.
3. Scope of Services
We provide:
All services are delivered in compliance with professional codes of ethics (BACB, CPBAO, and state/provincial licensing requirements).
4. Fees and Payment
Fees vary depending on service type (clinical, consultative, insurance, corporate).
Payment terms will be outlined in your signed Service Agreement.
Late payments may result in suspension of services until payment is received.
Some services may be eligible for insurance reimbursement; however, clients are responsible for confirming coverage.
5. Confidentiality
All information shared is confidential, subject to our Privacy Policy.
Confidentiality may be broken only when required by law (e.g., safety concerns, abuse reporting, court order).
6. Communication
Communication may occur by phone, email, text, or secure virtual platforms.
Clients are responsible for informing us if they prefer certain communication methods.
While we use secure systems, no electronic method is 100% risk-free.
7. Client Responsibilities
Clients (or their guardians) agree to:
Provide accurate and up-to-date information.
Attend scheduled sessions or provide advance notice for cancellations.
Participate actively in treatment planning and follow-through.
Respect professional boundaries and staff safety.
8. Limitation of Liability
Services are evidence-based, but outcomes cannot be guaranteed.
Second Origin and its clinicians are not liable for indirect, incidental, or consequential damages related to service use.
9. Termination of Services
Clients may withdraw from services at any time by providing written notice.
We may terminate services if:
10. Governing Law
For Canadian clients: These Terms are governed by the laws of Ontario, Canada.
For U.S. clients: These Terms are governed by the laws of New York, United States.
11. Changes to Terms
We may update these Terms from time to time. The most recent version will always be available on our website. Continued use of services after updates indicates acceptance of the revised terms.
12. Contact
For questions about these Terms, please see our CONTACT US page